Hello my name is Miss Duffy and I am the Senior Mental Health Lead at Willow Bank School.

I am here to support pupils with their wellbeing and mental health needs. I am a Life Coach who supports you in using the resources you already have to help you make better choices and improve your life experiences.

Please read my pen profile below to find out a bit more about me.

Mental Health Overview

Neuro Linguistic Programming Techniques (NLP)

NLP looks at how you communicate with yourself and others.  It is the practice of understanding how people organise their thinking, feeling, language and behaviour (neuro). In the process, our thinking, feeling and behaviour (neuro) are changed (programmed) by means of language (linguistics).



What are the Benefits of NLP?

  • Helps you to deal with your emotions in everyday life
  • Sharpens your own perception - your point of view
  • Helps you communicate in a new way
  • Introduces a positive way of thinking
  • Changes negative behaviour in the long term
  • Helps you to find solutions to reach an objective

Multiple Brain Integration Techniques (mBIT)

Multiple Brain Integration Techniques (mBIT) is a powerful new field that strengthens your personal development. 

It provides you with 

  • practical and easy to learn techniques,
  • shows how you can tap into the intelligences of your three brains in your head, heart and gut areas.

What are the benefits of mBIT?

  • Increases your self-awareness and instinct
  • Develops your self-control
  • Develops your courage, motivation and action-taking
  • Develops your decision-making and problem-solving skills
  • Helps habit control and overcoming compulsions
  • Increases your overall health and wellbeing

CBT Techniques

Cognitive behavioural therapy (CBT) can help you make sense of overwhelming problems by breaking them down into smaller parts.


In CBT, problems are broken down into 5 main areas which are all connected and affect each other

  • situations
  • thoughts
  • emotions
  • physical feelings
  • actions

For example, your thoughts about a situation can often affect how you feel both physically and emotionally, as well as how you act in response.

What are the benefits of CBT ?

  • Gives you optimism about the future
  • Increases self confidence and self esteem
  • Helps to feel more present
  • Better health
  • More success in life
  • Helps with rational thinking


HeartMath is a tool that helps to transform stress into resilience, to achieve higher levels of performance and to live your life with more heart, health and happiness. It is a simple self-regulation technique and can be used alongside other techniques.

What are the benefits of HeartMath ?

  • Improvement in the ability to focus
  • Improvement in sleep
  • Improvement in calmness
  • Reduces anxiety
  • Reduces depression
  • Provides a calming strategy

Neurotronics Laxman – The Science of Relaxation

The Laxman Goggles are a piece of equipment and software that helps you to manage your stress levels. They help to prevent burnout, support concentration, help with sleep problems and can be used support for ADHD.

What are the benefits of using the Laxman Goggles?

  • Improves attention span, focus, memory, concentration and problem-solving skills
  • Reduces stress, anxiety and improves general mental health
  • Improves the management of stress
  • Improves relaxation skills
  • Improves the overall brain function

Team of Life

A resilience programme for children aged 7-13 using sporting metaphors. A metaphor is a figure of speech that describes an object or action in a way that isn't literally true, but helps explain an idea or make a comparison. 

The Team of Life is a strength-based approach that comes from a type of counselling called narrative therapy. Using the language of sport, the Team of Life invites people to identify key support people or ‘team-mates’ in their lives. This builds resilience by enabling them to build a sense of social support and connected identity.

What are the benefits of Team of Life?

  • Positive change in Goal Based Outcomes 
  • Reduces emotional and behaviour difficulties
  • Builds resilience
  • Builds confidence
  • Helps to be less socially withdrawn

Starving the Anxiety Gremlin

Starving the Anxiety Gremlin is a unique and award-winning resource to help young people understand different types of anxiety and how to manage them, including panic attacks, phobias, social anxiety, generalised anxiety and obsessive compulsive disorder.

Based on cognitive behavioural principles that link thoughts, feelings and behaviours, the techniques described help young people to understand why they get anxious and how they can ‘starve’ their anxiety gremlin in order to manage their anxiety.

Starving the Anger Gremlin

Meet the anger gremlin: a troublesome pest whose favourite meal is your anger, and the more he eats the angrier you get! There's only one way to stop him: starve him of angry feelings and behaviours, and make him disappear.

It shows young people how to starve their anger gremlin and control their anger effectively. It helps them to understand why they get angry and how their anger affects themselves and others, and teaches them how to manage angry thoughts and behaviours.

This page contains self help, advice and information sourced from a number of charities and organisations established to provide support for wellbeing and mental health.


Mental Health


Help Resources and Links

This page seeks to provide help and information for children.

Below are a number of confidential places you can get help and advice from


Places to Get Help and Advice From

Contact Information

Alder Hey CRISIS Team

Supporting mental health and distress. 


0151 293 3577 (24 hours)

Anna Freud National Centre for Children and Families


  • Feeling overwhelmed?
  • Struggling to cope? 
  • In crisis?
  • Need support?

The AFC Crisis Messenger text service is a free, confidential, 24/7 text message support service for anyone who is feeling overwhelmed or is struggling to cope. 

All texts are answered by trained volunteers, with support from  experienced clinical specialists


AFC to 85258



Urgent Help:



A campaign against living Miserably, for Men ages 15-35




800 58 58 58 (Daily 5pm to midnight)

Calm Harm App

Calm Harm is a free app that helps you manage or resist the urge to self-harm.


http:// https://calmharm.co.uk


CRISIS team for under 18 years old. 


0808 196 3550 (24 hours)


Childline is a counselling service for children and young people up to their 19th birthday in the United Kingdom provided by the NSPCC




0800 1111


Your online mental wellbeing community. Free, safe and anonymous support

“I really like how you can share your problems anonymously and have help from others."

"It makes me feel accepted and that people will not judge me.”

Watch this video to find out more about how you can join:

Video: https://www.kooth.com/video



Urgent advice: 


Listening Ear

Need someone to talk to counselling service.




0151 493 2301 



Prevention of Young Suicide is the UK charity dedicated to the

  • prevention of suicide 
  • promotion of positive mental health and emotional wellbeing

"We believe that no young person should have to struggle alone with thoughts of suicide"

"Suicide is preventable"

9am to midnight everyday


0800 068 4141


0800 068 4141






Supporting those experiencing feelings of despair. 




116 123 (Free 24 hour helpline)


Providing mental health and emotional wellbeing services for Liverpool’s children, young people and families.




0151 707 1025



Help Resources and Links

This page seeks to provide help and information for adults - parents and carers.

Below are a number of confidential places you can get help and advice from


  • Child Bereavement UK - Offers support sessions (workshops or 1:1 sessions)

Website: https://www.childbereavementuk.org Phone: 0800 028 8840


  • Listening Ear - Someone to talk to

Website: https://listening-ear.co.uk/


  • NHS Healthy Eating - These simple food swap ideas can help cut down on sugar, salt and fat in your and your family's diet, plus discover easy ways to make a swap when you next shop.

Website: https://www.nhs.uk/healthier-families/food-facts/healthier-food-swaps/

  • NHS Healthy Living - advice about healthy living, including eating a balanced diet, healthy weight, exercise, quitting smoking and drinking less alcohol.

Website: https://www.nhs.uk/live-well/

Mental Wellbeing

  • Able Futures - 9 months advice and guidance from a mental health specialist who can help you learn coping mechanisms, build resilience, access therapy or work with your employer to make adjustments to help your mental health at work. 

Website: http://able-futures.co.uk/mental-health-support-for-individuals Phone: 0800 321 3137.

  • Kind to Your Mind – telephone support numbers, wellbeing apps and online CBT courses.

Websitehttp:// www.kindtoyourmind.org/

  • Mental Health Foundation - support for mental health concerns

Website: https://www.mentalhealth.org.uk/

  • MIND - Meeting mental health needs.

Website: http://www.mind.org.uk  Phone: 0300 123 3393 (Mon to Fri 9.00am to 6.00pm)

  • NHS Every Mind Matters - There are small things we can all do to help be kind to your mind, and these can make a big difference to how we feel.Get expert advice and practical tips to help you look after your mental wellbeing and make them part of your daily routine.

Website: https://www.nhs.uk/every-mind-matters/

  • OK2ASK – telephone support numbers and online resources.

Website: http://www.oktoaskcampaign.co.uk/who-can-i-contact-for-help/

  • Qwell - Free, safe and anonymous mental wellbeing support for adults across the UK

Website: https://www.qwell.io/

  • Rethink Mental Illness - supporting mental health all ages.

Websitehttp://www.rethink.org.uk Phone: 0300 5000 927 (Mon to Fri, 9.30am to 4.00pm)

  • St Helens Think Wellbeing - psychological wellbeing practitioners, cognitive behavioural therapists and counsellors who offer a range of support to help you make positive changes to reduce stress and anxiety and improve your wellbeing.

Website: http://www.nwbh.nhs.uk/think-wellbeing-st-helens Phone: 01744 647 100.

  • St Helens Wellbeing Service – provide virtual training sessions in mental health awareness, 5 ways to wellbeing, mindfulness and many more.

Website: http://www.sthelenswellbeing.org.uk/services/mental-wellbeing/pages/online-training

  • Urgent mental health support - If you feel you need urgent mental health support, or someone you care for someone that you feel may be in crisis, please call the St Helens local dedicated 24/7 mental health crisis line for free.

Website: http://www.nwbh.nhs.uk/Help-in-a-crisis Phone: 0800 051 1508.


  • Anxiety - Mental Wellbeing Support Anxiety UK - A charity providing support if you have been diagnosed with anxiety.

Website: http://www.anxietyuk.org.uk Phone: 03444 775 774 (Mon to Fri 9.30am to 5.30pm)

  • ​Panic - No Panic - support line for panic attacks and OCD.

Website: http://www.nopanic.org.uk Phone: 0844 967 4848 (Daily 10.00am to 10.00pm)

  • Miserable - CALM - a campaign against living miserably, for Men ages 15-35

Website: http://www.thecalmzone.net Phone: 0800 58 58 58 (Daily 5pm to midnight)

  • Suicide - PAPYRUS - Suicide prevention team

Website: http://www.papyrus-uk.org.uk

  • Support - Give Us A Shout - Immediate support by text for people of all ages.

Website: https://giveusashout.org/ Text: ‘SHOUT’ to 85258

Our pupils are offered 1:1 confidential therapeutic space and support which is provided by Barnardo's Resilience Service. Barnardo's Mental Health Practitioner delivers 1:1 sessions on Tuesday and Wednesday in school.

Mental Health & Resilience - Information

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