Sometimes in life, we all need a little extra help in different areas of our lives. See the listed organisations below for some useful advice.

Anti-Bullying Alliance

ADDvanced Solutions

Parent support sessions for parents with children who have a neurodevelopmental condition such as ASD and ADHD.

The Beacon Building, YMCA, St Helens, WA10 2TJ

Tel: 01744 582172

Career Connect St Helens College

A charity who are passionate about providing high quality independent careers advice, bridging the gap to learning and employment and better life chances for young people and adults. 

St Helens College Water Street

Tel: 0843 2211012

Catch22 Children Missing and Child Sexual Exploitation Service

Tel: 07540 668946

Child and Adolescent Mental Health Services (CAMHS)

Assessment & Response Team

Daytime Tel: 01925 579405 (8am - 5pm)

Out of Hours Response Team Tel: 01744 627618

Children's Commissioner

Young people's advice on talking to your child about online sexual harassment 

Parent Support - Online sexual harassment

Children and Young People Services

Tel: 01744 671275

Chrysalis Centre For Change

Mental health and domestic abuse support.

1st Floor Beacon Building, College Street, St Helens

Tel: 01744 451309

Community Sexual Health Service (TAZ)

Sexual health and contraceptive advice, Chlamydia screening, contraceptive prescriptions - pills, condoms, injection, emergency contraception, pregnancy testing and guidance on unplanned pregnancy. For young people under 19 only.

Tel: 01744 646473


HALOs are specially trained professionals who are there to support you in accessing St. Helen’s Local Offer Website for children and young people with special educational needs and/or disabilities.

Website sections - What can Halo help me with? and Who can I ask for help?


St Helens IASS is a service providing information, advice and support to children and young people with special educational needs and disabilities (SEND) and their parents/carers.

Tel : 01744 673428 

Internet Safety thinkuknow

Thinkuknow is a website that has resources, advice and guidance for parents and carers to help raise awareness of online child abuse and exploitation.


Kooth is a free, safe and anonymous online Mental Wellbeing Community for young people aged 11 to 25. It is available through smart phone, tablet or computer with a team of accredited counsellors.

Listen For Change: Parent Carer Forums

Listen 4 Change have come together with parents to organise and hold Parent Participation Forums to give parents an important voice and influence on how local services support and meet the needs of children and young people with SEND.

Mind St Helens

A voluntary organisation working with people living in the Borough, who are aged 18+ and who experience distress or isolation because of mental health difficulties.

Tel: 07912 059881

Parent View

Parent View gives you the chance to tell us what you think about your child’s school.


A charity that works with pupils, families and school staff to support childrens wellbeing and mental health.

The Parenting Smart tab is a wonderful resource from child mental health experts that provide practical tips to support children's wellbeing and manage behaviour. It covers 43 topics with short 2-minute videos.

QWell - Online Counselling & Wellbeing For Adults

Qwell is a lifeline for many adults in need of mental health support. Qwell is an easily accessed prevention and treatment service. Free to use.

Safe Lives

Safe Lives is a UK-wide charity dedicated to ending domestic abuse, for everyone.


Safe2Speak offers support to any resident of St Helens who is a victim of domestic abuse, whatever your living situation. The service is free, confidential, supportive, informative, non-judgmental and available to anyone experiencing domestic abuse of any kind: sexual, physical, emotional or financial.

Tel: 01744 743200 (8am - 5pm)

24 Hour Helpline 01925 220541


If you need to talk in confidence. 24 hour service.

Tel: 116 123

St Helens Childrens Centres

Friendly fun place offering support and advice, play groups and parent groups to meet new friends and take part in activities.

St Helen's Citizens Advice Bureau

Provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. Helps people resolve thier legal, money and other problems and it improves the policies and practices that affect people's lives.

Millenium Centre St Helens

Tel: 01744 737866

St Helens Safer Communities Team

St.Helens Council’s Safer Communities Team, along with partner agencies: Merseyside Police, Merseyside Fire & Rescue Service & Registered Social Landlords, are working together to clampdown on anti-social behaviour.

Here you can find out what is happening in your local community to combat crime, disorder and anti-social behaviour. You can find information, support, and advice on how to prevent and report crimes.

St Helens Safeguarding Partnership

Provides a wealth of information and advice regarding child protection and safety.

NHS Services

Find the service you need - GP, A&E, Dentist etc


Young People's Drug and Alcohol Team

Tel: 01744 675605

Please click the following link to access our Padlet which contains parent and carer SEND support and information

SEND Padlet Click Here to Access

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